Welcome to the Help Center
In this section we have provided answers to our most frequently asked questions. If you do not see the answer to your question here, please contact us.
Unfortunately, we won't be able to respond individually to all emails received, however we will read these and will use them to help inform and improve the content of the site.
The site is fully searchable - just type what you're looking for in the 'Search our FAQs' box on the right hand side of this page, or browse all FAQ by selecting the relevant 'Help Area' and scrolling through the FAQ in each section.